Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and Pitch Titans (registered legal business name: Pitch Titans) (“Pitch Titans”, “we”, “us”, “our”), the seller and operator of the Pitch Titans platform. By creating an account, accessing, or continuing to use the service, you agree to these Terms. If you use the service on behalf of an organisation, you confirm you have authority to bind that organisation.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Pitch Titans is an intelligence and lead-generation tool for professional speakers. It helps you discover speaking and podcast opportunities, understand fit, generate AI-personalised pitches and application materials, receive AI coaching feedback on recorded talks, and track opportunities toward a paid booking.

We grant you a limited, non-exclusive, non-transferable, revocable right to use the service within the limits of your plan and credit balance. We retain all ownership of the service and its intellectual property, including software, design, documentation, and branding.

Pitch Titans is a discovery and productivity tool. We do not guarantee that you will receive any speaking engagement, booking, reply, audition, revenue, or income of any kind. Match scores, budget estimates, ROI calculations, and opportunity listings are informational aids only and may be inaccurate or change without notice. Decisions to book speakers are made solely by independent event organisers, over whom we have no control. Any examples or testimonials are illustrative and not a promise of results.

Pitches, application kits, bio suggestions, and Stage Coach reports are generated by AI. Outputs may be inaccurate, incomplete, or unsuitable for your situation. You are responsible for reviewing, verifying, and editing every output before sending or relying on it, and for ensuring you have the rights to any content you input. You must not use the service to generate unlawful, defamatory, deceptive, or infringing content, deepfakes, hate speech, or malware, or to attempt to bypass AI safety controls. We may remove content, filter outputs, or suspend accounts that violate these rules. You retain ownership of your inputs; you grant us a limited licence to host and process your content solely to provide the service.

Payment, billing, tax, cancellation, and refund mechanics are handled by Paddle as Merchant of Record under Paddle’s Buyer Terms. Prices are shown at checkout and may be exclusive of applicable taxes, which Paddle calculates and collects.

Purchased credits are added to your wallet after payment confirmation and do not expire while your account remains active. Credits have no cash value, are non-transferable, and can only be used within the service. The Professional plan is a one-time purchase granting Professional-level access for two (2) years from the date of purchase; it does not auto-renew.

Refunds are governed by our Refund Policy.

You must not misuse the service, including by:

• using it for unlawful purposes, fraud, or spam;
• infringing intellectual property rights;
• introducing malware, probing, or interfering with security or availability;
• scraping, bulk-exporting, or reselling the opportunity database;
• reverse engineering or circumventing technical or credit limits;
• sharing account credentials or allowing unauthorised access.

You are responsible for maintaining the confidentiality of your credentials, for all activity under your account, and for providing accurate, up-to-date information.

We do not guarantee uninterrupted, timely, or error-free operation. Features may change, and opportunity data may be corrected, withdrawn, or expire. The service is provided “as is” and “as available”, and we disclaim all implied warranties (including merchantability and fitness for a particular purpose) to the fullest extent permitted by law.

To the fullest extent permitted by law, our aggregate liability arising out of or relating to the service is capped at the fees you paid to us in the twelve (12) months preceding the claim. We are not liable for indirect, consequential, or special damages, including loss of profits, bookings, data, or goodwill. Nothing in these Terms excludes liability for fraud, death, or personal injury where such exclusion is not permitted by law.

You indemnify and hold us harmless from claims arising out of your content, your unlawful use of the service, or your breach of these Terms.

We may suspend or terminate access for material breach, non-payment, security or fraud risk, or repeated or serious violations of these Terms. On termination, your access ends; unused credits are forfeited except where a refund is due under the Refund Policy. You may request an export of your data for 30 days after termination, after which it may be deleted.

These Terms are governed by the laws of the Republic of North Macedonia, and the courts of Skopje, North Macedonia have exclusive jurisdiction, except where mandatory consumer law gives you other rights. You may not assign these Terms without our consent; we may assign them in connection with a merger or acquisition. We are not liable for failures caused by events beyond our reasonable control. If any provision is unenforceable, the rest remain in effect.

Questions: info@pitchtitans.com.