Refund Policy
Last updated: 31 August 2026
14-day money-back guarantee
We offer a 14-day money-back guarantee. If you are not satisfied with your purchase of a credit pack or the Professional plan, you can request a full refund within 14 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team at info@pitchtitans.com and we will help you. Refunds are issued to your original payment method.
What happens after a refund
When a credit pack is refunded, the credits granted by that purchase (or the remaining equivalent balance) are removed from your wallet. When a Professional plan is refunded, Professional access ends. Refunds do not affect content you already created, though AI-generated materials tied to refunded credits may no longer be accessible.
Notes
Pitch Titans is an opportunity-discovery and AI tooling service; refunds are available regardless of whether you receive speaking bookings, because no bookings or income are guaranteed. Paddle may decline refunds in cases of abuse or fraud, in line with Paddle’s Refund Policy.